Frequently Asked Questions
Everything you need to know about shopping with Mayway Herbs.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and we provide tracking information once your package departs our warehouse.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please initiate your return through our online portal to receive a prepaid shipping label.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Mayway Herbs garments?
To maintain the longevity of your items, we recommend following the care instructions on the inner label. Generally, washing in cold water and hanging to dry is best for our fabrics.